Maximal utväxling på era digitala investeringar.
Vi förenar teknik, data och marknadsföring för att ta bort friktion i kundresan, öka konverteringen och driva mätbar tillväxt.
Boka en första konsultationDigital Business Toolkit
Download our Digital Business Toolkit now!
Download our Digital Business Toolkit now!
Download our Digital Business Toolkit now!
Download our Digital Business Toolkit now!
Vi hjälper företag som
The future we believe in
Key themes in digital commerce
Ai
Reach your highest potential with cross-functional growth teams who focus on data-enabled customer acquisition, conversion optimisation, and retention.
Discover more
MA & CRM
Build top-of-the-line customer experiences with modern digital sales technologies, APIs, microservices, and cloud to achieve hyper-speed growth on a fully modular, innovation supporting technology stack.
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E-commerce
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Unlock new growth with AI
AI agents enable faster, more intuitive human interaction with data, making insights more accessible and actionable. They automate complex processes that traditional software development cannot handle.
Business professionals can train AI agents directly, allowing seamless adaptation to real-time needs. These agents transform how data and IT are utilised, automating processes across all business areas for greater efficiency and impact.
At Columbia Road, we don’t just implement AI agents. We help you train them to sell better. With our deep expertise in digital sales and marketing, we ensure your AI workforce operates at peak performance, delivering commercial impact.
Unlock radical benefits with agentic experiences.
Smarter sales with AI agent
We specialise in crafting seamless customer journeys for commercial success. Today, AI has the potential to radically improve every stage of the customer journey.
There is a huge potential in enabling personalisation at scale, automating internal processes, and driving a new level of efficiency. All these are enabled by smaller increments, such as, hyper-personalised ads to real-time pricing adjustments and faster, smarter customer service interactions.
Our approach combines structured canvases and ready-to-use templates while our cross-functional teams ensure seamless AI integration.
Discover how AI can transform your customer journey.
"Setting up the agent was super fast and we made many big insights already in a one hour session with the agent!"
Tomas Nordström,
Head of Ecommerce, Foodin
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Pharetra eu ultricies augue integer fermentum nulla nunc, vulputate odio. Feugiat eget bibendum pharetra blandit. Viverra sem ut orci dis. Tortor sit congue id dui commodo feugiat id nec. Pellentesque consectetur dignissim eu, aliquam lobortis tristique pretium. Semper lectus dolor, mi vestibulum malesuada donec vel non. Erat lorem lacus arcu vitae. Sit sed ullamcorper et euismod velit amet pretium, a. Diam at sit pretium enim. Fringilla dictum mi ac, ultricies mauris. Facilisi ut massa libero elementum nulla vitae eu. Turpis pellentesque vulputate fusce donec. Non in velit lorem ornare. Mi, nunc placerat blandit varius ornare. Enim faucibus duis viverra mauris amet massa commodo eu. Aliquam nec amet ultricies eu scelerisque urna. Ipsum facilisi tempus enim tristique sem vulputate amet ultrices. Turpis nulla tellus bibendum dictum quis. Dictumst iaculis mi massa, amet quisque semper sed nisi maecenas. Blandit senectus vestibulum gravida eu lectus proin a placerat.
Pharetra eu ultricies augue integer fermentum nulla nunc, vulputate odio. Feugiat eget bibendum pharetra blandit. Viverra sem ut orci dis. Tortor sit congue id dui commodo feugiat id nec. Pellentesque consectetur dignissim eu, aliquam lobortis tristique pretium. Semper lectus dolor, mi vestibulum malesuada donec vel non. Erat lorem lacus arcu vitae. Sit sed ullamcorper et euismod velit amet pretium, a. Diam at sit pretium enim. Fringilla dictum mi ac, ultricies mauris. Facilisi ut massa libero elementum nulla vitae eu. Turpis pellentesque vulputate fusce donec. Non in velit lorem ornare. Mi, nunc placerat blandit varius ornare. Enim faucibus duis viverra mauris amet massa commodo eu. Aliquam nec amet ultricies eu scelerisque urna. Ipsum facilisi tempus enim tristique sem vulputate amet ultrices. Turpis nulla tellus bibendum dictum quis. Dictumst iaculis mi massa, amet quisque semper sed nisi maecenas. Blandit senectus vestibulum gravida eu lectus proin a placerat.
Nulla nam aliquet erat auctor convallis cras.
Pharetra eu ultricies augue integer fermentum nulla nunc, vulputate odio. Feugiat eget bibendum pharetra blandit. Viverra sem ut orci dis. Tortor sit congue id dui commodo feugiat id nec. Pellentesque consectetur dignissim eu, aliquam lobortis tristique pretium. Semper lectus dolor, mi vestibulum malesuada donec vel non. Erat lorem lacus arcu vitae. Sit sed ullamcorper et euismod velit amet pretium, a. Diam at sit pretium enim. Fringilla dictum mi ac, ultricies mauris. Facilisi ut massa libero elementum nulla vitae eu. Turpis pellentesque vulputate fusce donec. Non in velit lorem ornare. Mi, nunc placerat blandit varius ornare. Enim faucibus duis viverra mauris amet massa commodo eu. Aliquam nec amet ultricies eu scelerisque urna. Ipsum facilisi tempus enim tristique sem vulputate amet ultrices. Turpis nulla tellus bibendum dictum quis. Dictumst iaculis mi massa, amet quisque semper sed nisi maecenas. Blandit senectus vestibulum gravida eu lectus proin a placerat.
Pharetra eu ultricies augue integer fermentum nulla nunc, vulputate odio. Feugiat eget bibendum pharetra blandit. Viverra sem ut orci dis. Tortor sit congue id dui commodo feugiat id nec. Pellentesque consectetur dignissim eu, aliquam lobortis tristique pretium. Semper lectus dolor, mi vestibulum malesuada donec vel non. Erat lorem lacus arcu vitae. Sit sed ullamcorper et euismod velit amet pretium, a. Diam at sit pretium enim. Fringilla dictum mi ac, ultricies mauris. Facilisi ut massa libero elementum nulla vitae eu. Turpis pellentesque vulputate fusce donec. Non in velit lorem ornare. Mi, nunc placerat blandit varius ornare. Enim faucibus duis viverra mauris amet massa commodo eu. Aliquam nec amet ultricies eu scelerisque urna. Ipsum facilisi tempus enim tristique sem vulputate amet ultrices. Turpis nulla tellus bibendum dictum quis. Dictumst iaculis mi massa, amet quisque semper sed nisi maecenas. Blandit senectus vestibulum gravida eu lectus proin a placerat.
Två sätt att sammarbeta med oss
Vi gör det enkelt att komma igång. Välj den modell som passar er bäst.
Projektbaserat
Tydligt avgränsat uppdrag med fast scope, tidplan och budget. Perfekt för migrering, implementeringar och förstudier.
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Fast budget & tidsplan
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Dedikerat projektteam
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Definierade leverabler
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Veckovisa statusrapporter
Löpande
Löpande samarbete med ett dedikerat team som äger er digitala tillväxt. Vi optimerar, itererar och skapar bestående resultat.
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Löpande optimering & tillväxt
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Månadsvis rapportering
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Flexibelt upp- & nedskalning
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Strategisk rådgivning inkluderad
We help companies sell better. Our mission is to turn complex problems into seamless commercial solutions.
Tech
På följande plattformar
"Columbia Road’s deep expertise in digital sales and data-driven growth have been crucial for the performance of our digital services. They have helped us find new opportunities to improve our customers’ online journeys."
MARIA ANDERSSON, HEAD OF DIGITAL DEVELOPMENT, CUSTOMER SERVICE AND LOYALTY SOLUTIONS, SAS
Services
What we do
We help companies sell better by building seamless digital solutions and running concrete growth activities.
Ecommerce that sells
Customer engagement that drives results
AI-powered sales transformation
Software developers and
Data engineers
Martech consultants
Design consultants
Strategy consultants
Tools
Supercharge your digital sales
We believe in openness and sharing, which is why we have decided to publish all our best tools we use with our clients.
Customer Journey Map
Template
Take a step towards creating an innovative, value-adding customer experience by mapping your customers' journey with this easy-to-use canvas. You'll get a six-step guided example of one customer journey and an empty template on both Miro and as a printable document for you to fill in with your business' customer journey.
Hybrid sales toolkit
Template
This toolkit for digital sales teams allows you and your teams have those essential discussions on how to work in this new hybrid world and make the most out of it.
The interactive toolkit with playing cards is hosted on Miroverse from where you can freely copy & use it either online or by printing out the cards. The toolkit comes with a user guide and a collection of suggestions and learnings.
Digital commerce canvas
Template
With this template, you get a thoroughly holistic yet lightweight start for analysing, planning or redesigning your digital sales and customer acquisition. You'll be able to map current challenges, set target state for digital commerce, do opportunity analysis, and more!
Buyer persona template
Template
Use this buyer persona template to map your business' buyer persona profiles. Personas describe in detail who your key customers are and why they feel the way they do. Buyer personas have a crucial role in the increasingly important discipline of customer journey mapping.
We are hiring
Join us!
We’re looking for new Roadies to join our Helsinki, Stockholm, and Tampere offices!
Our tight-knit team consists of business consultants who understand software and of highly talented business-driven design and technology specialists.
Open positionsRoadies
We are an international flat low-hierarchy organisation with many like-minded ambitious professionals from over 15 countries, ready to help you and share their knowledge.
Thanks to cross-functional teams, you'll learn new skills and gain an understanding of other project areas.
Countries
Columbia Road is a subsidiary of Futurice, a digital design and development consultancy. This means we are part of a family of 700 designers and developers.
Our offices are in central locations and are equipped with all the possible tools and comforts you might need for your work.
Glassdoor rating
On Glassdoor Columbia Road's current overall grade is 4.7/5. The grade includes areas such as future prospects, salary & benefits, colleagues & community, and safe company culture.
We offer extensive country-specific benefits, such as wellness benefits, phone & lunch benefits, free-time insurance, comprehensive health care, sports & culture benefit and more!
Digital Commerce Forum 2024
The annual Digital Commerce Forum brings together top commercial and tech leaders to an exclusive event. This year you'll get inspired by stories of customer data in action.
Join us live in Helsinki and get inspired by the forerunners in customer data utilisation.
Culture Code
Get to know us, the Roadies, and Columbia Road in this culture book. We wrote it as a team, and it's about how we see, feel, and live Columbia Road's culture, values, and mission — and everyday life on the Road.
Learn more