A Digital Commerce Consultancy by Futurice
Who we are
Columbia Road is a subsidiary of Futurice, the digital design and development consultancy. This means we are part of a family of 400 designers and developers. Like Futurice, we also are a great place to work.
We believe that technology is a tool which we need to master, but the actual business impact of the service is the first thing we want to understand. Digital sales, or any sales, can’t be operated as an IT-project and the whole organisation needs to understand that. This is our mission.
We have created a customer journey map template for you to map your customers' journey. It's focused on uncovering those circumstances that have actual business impact and will help you discover items you can act on. By clicking the download button you'll get:
Stay up-to-date what’s going on in digital commerce and Columbia Road. We’ll email you once a month with news, interesting articles and studies from the industry and the crème de la crème of our blog.