Digital Commerce Forum 2024
Helsinki | November 8th | 12:00-17:00 (EET)
Join us live in Helsinki and get inspired by the forerunners in customer data utilisation.
Sign up for the live eventExperience customer data in action
Data has been sitting in boardrooms for over 20 years, wearing a suit, convincing people that it is the new oil. Now it's the time for data to switch the suit for overalls and get to work.
The annual Digital Commerce Forum brings together top commercial and tech leaders to an exclusive event. This year you'll get inspired by stories of customer data in action.
We want to raise your ambition level by providing real-life case stories around segmentation, actually relevant recommendations, and scaling winning data and AI use cases around the whole organisation.
These speeches make you want to write down everything you hear.
Meet the speakers
Tom Betts
Chief Data and AI Officer, Ex Kingfisher, Financial Times
Tom Betts is a global leader in applying data and AI to drive commercial growth and business transformation. Most recently, he served as Group Data Director at Kingfisher Plc, one of Europe's largest retailers, and the leader in hardware and renovation. At Kingfisher, Tom led the development of a comprehensive data strategy, fueling customer-centric digital growth, and implementing AI, machine learning, and analytics solutions at scale. Prior to this, Tom played a crucial role in the digital transformation of the Financial Times, serving as their Chief Data Officer and board member.
Annika Nordbo
Head of eCommerce Data and Analytics, SOK
Annika is the Head of eCommerce Data and Analytics for the three Finlands' leading ecommerce stores at SOK: s-kaupat.fi, sokos.fi, and prisma.fi. At SOK, Annika has established a new data and analytics team to accelerate the massive growth of SOK's ecommerce, covering the entire supply chain from warehouses to customer delivery and feedback. Prior to SOK, Annika led data and analytics teams in large Finnish companies, such as VR and Finnair, transforming them from data-aware to data-driven. She also has a research background and holds a PhD from the University of Helsinki.
Samuli Salmela
Head of Digital Transformation, DB Schenker Europe
Samuli is the Head of Digital Transformation for the European region at DB Schenker and previously served as the CIO for DB Schenker Finland. At Schenker, he has, among other things, led a full transformation of customer service, including a European-wide implementation of generative AI-enabled automation that resulted in significant efficiency gains. Samuli also leads the digitalisation group for Palta, the Service Sector Employers' Association, and volunteers as a Senior Mentor in the Helsinki Incubators Nexus program at the University of Helsinki.
Juha Saarinen
Principal of Data, Columbia Road
Juha Saarinen began his career as an IT consultant, developing custom software solutions for clients. After a successful consulting career, Juha took on leadership roles in major Finnish ecommerce companies and he, for example, automated customer engagement for one of Finland's largest ecommerce operators using customer data, AI capabilities, and experimentation methods. In 2024, he was honoured with the 'Vuoden datakuiskaaja' award by the Digital Commerce Finland community. Now, after nearly a decade, Juha has returned to consulting and works as a Principal of Data at Columbia Road.
Digital Commerce Forum
Secure your seat at the forum today!
Secure your seat at the forum today!
Secure your seat at the forum today!
Secure your seat at the forum today!
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Where you'll find us
The event is held at the heart of Helsinki at Amanda in Eteläesplanadi 8. We start the program at 12.00 and continue until 17.00. Join us for afterworks at the Columbia Road office after the forum. To ensure the sustainability of our events, we're committed to serving pescatarian food.
Open mapGlimpses from past events
Digital Commerce Forum 2023
Our previous live events, Growth Forum Finland and Digital Commerce Forum 2023 gained huge traction around the Nordics with high-profile speakers, such as Tiina Alahuhta-Kasko, the CEO of Marimekko, Sean Ellis, the Inventor of Growth Hacking and Nick Masca, the Head of Data Science at Mark & Spencer.
Secure your seat
This event is free for all medium and large-sized companies navigating the shifting landscape of digital commerce. As the seats are in high demand, we'll confirm your registration via email.