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Blog


Posts


Three key benefits of customer journey mapping

Pirita Tiitto

Associate, Design


Customer centricity and customer lifetime value as drivers for sustainable growth

Lauri Eurén

General Manager, Sweden


The future of buying is now - next generation of holistic B2C ecommerce

Victoria Vabre

Senior Consultant, Design


How to create a digital age B2B buying experience

Pirkka Kaijanen

Managing Consultant, Marketing Technology


A three-step CLV focused channel strategy for ecommerce

Lauri Eurén

General Manager, Sweden


How to be customer centric and thrive on customer loyalty - learnings from Dr. Peter Fader

Hannah Nordenström

Marketing Lead, Sweden


The overlooked and misunderstood: customer-centricity and customer lifetime value

Lauri Eurén

General Manager, Sweden


Increase growth and conversions by optimising mobile design (part 2/2)

Jalita Aspelin

Managing Consultant, Design


Optimised mobile CX creates growth & conversions (part 1/2)

Jalita Aspelin

Managing Consultant, Design


How to map your buyer personas' value proposition [free download]

Ville Loppinen

Managing Consultant, Full Stack Marketing


How to measure the experience in customer experience?

Julia Kurhinen


CX & concept design using the SAFe framework – 3x3 takeaways

Mari Silvennoinen

Principal Consultant, Strategy


How to upgrade your click & collect experience

Mari Silvennoinen

Principal Consultant, Strategy


Build a loyalty program that truly increases customer retention in these 3 steps

Mari Silvennoinen

Principal Consultant, Strategy


How to incorporate analytics into different stages of the customer journey

Emmi Tervala

Senior Consultant, Strategy


A Short Guide to Personalisation

Patricia Åkerman

Head of Marketing & Communications


How to build in-house analytics skills to gain constant customer insight

Antton Ikola

Consultant, Growth


B2B Customer Journey Mapping - Start with these 5 steps

Emmi Tervala

Senior Consultant, Strategy


Why and How to Create a Customer Journey Map - Download Free Template

Emmi Tervala

Senior Consultant, Strategy


3 Easy Steps for Measuring Customer Experience

Mari Silvennoinen

Principal Consultant, Strategy


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