Aug 2, 2022 5:07:00 PM

Customer loyalty – Not tiers and rewards but meaningful experiences

Pirkka Kaijanen

Principal Consultant, Marketing Technology

Oct 25, 2021 5:15:31 PM

How to be customer centric and thrive on customer loyalty – learnings from Dr Peter Fader

Hannah Nordenström

Marketing Lead, Sweden

Feb 1, 2021 5:21:26 PM

Generate and nurture leads with nurturing campaigns – Download free template

Sofia Koskelainen

Senior Consultant, Full Stack Marketing

Aug 17, 2020 6:54:42 PM

Three key benefits of customer journey mapping

Pirita Tiitto

Associate, Design

Mar 9, 2020 11:13:00 AM

Customer centricity and customer lifetime value as drivers for sustainable growth

Lauri Eurén

General Manager, Sweden

Jan 14, 2020 12:13:56 PM

The future of buying is now - next generation of holistic B2C ecommerce

Victoria Vabre

Senior Consultant, Design

Nov 11, 2019 9:25:01 PM

How to create a digital age B2B buying experience

Pirkka Kaijanen

Principal Consultant, Marketing Technology

Oct 14, 2019 1:50:29 PM

A three-step CLV focused channel strategy for ecommerce

Lauri Eurén

General Manager, Sweden

Aug 16, 2019 1:28:13 PM

The overlooked and misunderstood: customer-centricity and customer lifetime value

Lauri Eurén

General Manager, Sweden

Apr 8, 2019 10:33:20 AM

Increase growth and conversions by optimising mobile design (part 2/2)

Jalita Aspelin

Managing Consultant, Design

Mar 18, 2019 5:22:04 PM

Optimised mobile CX creates growth & conversions (part 1/2)

Jalita Aspelin

Managing Consultant, Design

Jan 29, 2018 2:19:08 PM

How to map your buyer personas' value proposition [free download]

Ville Loppinen

General Manager, Finland

Nov 20, 2017 4:10:08 PM

How to measure the experience in customer experience?

Julia Kurhinen

Oct 20, 2017 8:02:00 AM

CX & concept design using the SAFe framework – 3x3 takeaways

Mari Silvennoinen

Principal Consultant, Strategy

Oct 9, 2017 5:10:40 PM

How to upgrade your click & collect experience

Mari Silvennoinen

Principal Consultant, Strategy

May 29, 2017 8:01:43 PM

Build a loyalty program that truly increases customer retention in these 3 steps

Mari Silvennoinen

Principal Consultant, Strategy

May 15, 2017 8:59:34 PM

How to incorporate analytics into different stages of the customer journey

Emmi Tervala

General Manager, Finland

May 4, 2017 5:26:52 PM

A Short Guide to Personalisation

Patricia Åkerman

Managing Consultant

Apr 25, 2017 8:12:32 AM

How to build in-house analytics skills to gain constant customer insight

Antton Ikola

Managing Consultant, Growth

Mar 6, 2017 5:21:55 PM

B2B Customer Journey Mapping - Start with these 5 steps

Emmi Tervala

General Manager, Finland