<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1240251502728721&amp;ev=PageView&amp;noscript=1">

Blog


Posts


Why optimising individual touchpoints is a failing strategy?

Toni Laitila

Consultant, Strategy


The Jon Snows of Customer Experience: Reflections from CEM2016 Seminar - Part 2/2

Eero Martela

General Manager, Finland


The 4 Building Blocks of CEM: Reflections from the CEM2016 Seminar - Part 1/2

Eero Martela

General Manager, Finland


Subscribe to our Newsletter

Stay up-to-date what’s going on in digital commerce and Columbia Road. We’ll email you once a month with news, interesting articles and studies from the industry and the crème de la crème of our blog.