Agility meets the benefit of scale: A story of becoming customer-centric
Grano
Creating impact with an agile sales and marketing team and experimentation culture
Varma
Building an efficient 360 customer service experience with Salesforce
Scandinavian Airlines
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"Thriving in online sales is a continuous learning journey. It’s about increasing revenue, making buying easy, and growing the customer value. The way we optimise our entire sales funnel in close cross-competence collaboration with Columbia Road has led to significant business results and new ways of working not just for the online sales team but also for other teams in the organisation." Jussi-Pekka Erkkola, Director, eCommerce & Digital Services, Elisa
Get to know some of our other cases
Agility meets the benefit of scale: A story of becoming customer-centric
Grano
Creating impact with an agile sales and marketing team and experimentation culture
Varma
Building an efficient 360 customer service experience with Salesforce
Scandinavian Airlines
To a new, converting website in just three weeks
Younium
Creating a powder-fresh online customer experience for a skier’s paradise
Ylläs
Designing a highly converting website platform to scale across multiple markets and brands
Loopia
Running modern online sales in a fully integrated team
Elisa
Paving the way for a 360-degree unified customer experience
HSY
Increasing customer loyalty with impact-driven and growth-hacking minded marketing automation
Fortum
10x lead generation growth for B2B leasing services
Nordic Finance
Online sales strategy and an actionable growth roadmap for a jewellery brand
Kalevala
Digital sales transformation for a global engineering company
Vahterus
One experience across multiple markets – scalable ecommerce that tells a story
Moomin
Building an ecommerce platform that scales for multiple product and customer areas
Posti
Hockey stick growth in partner engagement with a lead-to-order platform
Framery
Building a scalable end-to-end digital sales and marketing platform to drive growth
Valokuitunen
Data pipeline and dashboard for 200+ online channels
City of Helsinki
Carbon offsetting tools for ecommerce platforms – scalable solutions to fight climate change
Compensate
Designing and building a new posti.fi to increase sales and self-service
Posti
VR Growth Team - growth in a data-driven and systematic manner
VR Group
Building and growing digital customer loyalty services for SAS
Scandinavian Airlines
CRM vision and automation – Manual work reduced with over 1000 workdays per year
VR Group
Constructing an ecommerce vision to support long-term business strategy
Lindström Group
A digital customer support channel for the public sector in 72 hours
Helsinki Marketing
Scalable webstore up in one month – new D2C toy business
Toybox
Awareness building on digital channels and the launch of a new sustainability service
Helsinki Marketing
Optimising conversions through mobile design for a sustainable online marketplace
Matsmart
Full-stack Growth Hacking for Freska’s cleaning services
Freska
Alko Mobile app
Alko
Creating impact with data-driven digital marketing
Apteekkishop
Marimekko Shoppable Home
Marimekko
Designing and building full stack ecommerce to scale sales globally - case Oura
Oura
Omnichannel customer experience for a new product launch - case Orion Pharma
Orion Pharma
Increasing sales and acquiring new customers in the B2B long tail - case Lindström Group
Lindström Group
Webstore for a fashion house - case Onar Studios
Onar Studios
Designing and building a B2B mobile ordering system with microservices - case Servaali
Servaali
How to ensure growth in a turbulent digital environment – case Aktia
Aktia
Setting the retail ecommerce vision - case Minimani
Minimani
Building a B2B webshop MVP from scratch with agile methods - case Finn-ID
Finn-ID
Improving webshop's customer experience - case Minna Parikka
Minna Parikka
B2B Digital Marketing Growth Hacking - case Suomen Yrittäjät
Suomen Yrittäjät
Building a modern consumer webshop - case Kekkilä
Kekkilä
Creating a Scalable Service Model - case Funmedia
Funmedia
Agile eCommerce Development - case Reima
Reima
Online Sales Growth Hacking - case Lassila & Tikanoja
Lassila & Tikanoja
Building Agile Omnichannel Commerce - case Anton & Anton
Anton & Anton
Creating Impact With Customer Journey Mapping - case YIT
YIT
Improving Digital Customer Experience - case Helsingin Sanomat
Helsingin Sanomat
Travel Ticket Sales - case Pohjolan Liikenne
Pohjolan Liikenne
Digital Customer Experience and Sales Channel Strategy - case Vapo
Vapo
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